Delete your IntelliPOS account

1. Email support@intellika.io with the subject “Delete my IntelliPOS account”, sent from the email address on the account (or include the account email and business name in the message).
2. We verify the request belongs to you — usually by replying to the account's email address.
3. We delete the account within 30 daysof verification and confirm by email when it's done.

If you are a staff member (cashier, waiter, manager) of a business that uses IntelliPOS, you can also ask the business owner to remove you from Settings → Team — or email us directly and we'll handle it.

• Your account profile — name, email address and phone number.
• Your sign-in credentials, password and staff PIN.
• Your role and membership links to any business on IntelliPOS.

• Business records— sales, receipts, shift and stock records belong to the business, not to an individual account. They are kept for the business's bookkeeping, with your personal identifiers removed from them where the law allows.
• Security and audit logs — kept up to 12 months for fraud prevention and legal compliance, then removed.
• Backups — deleted data leaves our encrypted backups automatically within 90 days.

If an entire business wants to leave IntelliPOS, the owner can request full deletion of the business and all of its data the same way — email us and we'll export it for you first if you want a copy.

You don't have to delete your whole account: you can ask us to delete specific data (for example, your phone number) while keeping the account active. Email support@intellika.io with what you'd like removed.

Anything unclear, or a request you don't see covered here? Email support@intellika.io. See also our Privacy Policy.