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Run your business on IntelliPOS

Everything you need to get up and running, organised by what you're trying to do. Can't find it? Email support@intellika.io.

Getting started

Your first day, in order. Most businesses are selling within an hour.

Task	How / where
Sign in	Open the link we sent you and sign in with your email + password, or Google. Accounts are created for you (invite-only).
Set up the business	Dashboard → Settings: business name, currency, language, tax %, loyalty and logo.
Add products	Dashboard → Products → Add, or use Import for a CSV. Set price, barcode and stock.
Invite staff	Dashboard → Team → Invite. Pick a role (manager or cashier) and send the link.
Open the till	Go to Checkout, open a shift with the opening cash count, and start selling.

The Checkout screen is the register. It works the same online or offline.

Task	How / where
Add items	Tap a product tile, search by name, or scan a barcode — with your phone camera or a USB scanner. An unknown barcode auto-fills from the shared catalog.
Open-price items	For weighed/bulk goods, the cashier types the price when prompted.
Discounts	Apply a per-line discount on a cart line, or an order discount before payment.
Take payment	Tap Charge → choose tender(s). Split across cash / card / mobile-money lines and add a tip.
Give change	Over-tender on cash and the change is shown; it's tracked so your drawer reconciles correctly.
Park a sale	Hold a cart to serve another customer, then resume it from the parked-carts strip.
Gift receipt	Toggle gift mode to print a receipt with prices hidden.

Every cashier opens and closes their own drawer so cash is always accountable.

Task	How / where
Open a shift	Count the opening cash and confirm — the register only sells once a shift is open.
Switch cashier	Use the cashier switcher in the top bar; each person unlocks with a 6-digit PIN.
Pay-in / pay-out / drop	Checkout → Drawer to record cash added, removed, or dropped to the safe.
Close the shift	Count the drawer, enter the total — expected vs counted variance is shown, with an end-of-day (Z) report.

Keep the catalog and stock accurate without spreadsheets.

Task	How / where
Add / edit products	Dashboard → Products. Name, price, barcode, category, image, stock.
Bulk import	Dashboard → Products → Import a CSV (download the sample to match the columns).
Adjust stock	Dashboard → Stock: record an adjustment with a reason (write-off, found, correction…).
Stock take	Dashboard → Stock → start a count; enter counted quantities; completing it applies the differences.
Low-stock alerts	Set a reorder level on a product to surface it when it runs low.

Let the AI do the data entry — photograph your paperwork and confirm.

Task	How / where
Stock in from a delivery note	Dashboard → Receive: photograph the delivery note and the AI drafts each line (item, quantity, cost). Review and post — stock and weighted-average cost update.
Log an expense from a receipt	Dashboard → Expenses (owner): photograph a supplier receipt and the AI drafts the expense for you to confirm.
Always a draft	A scan never writes anything on its own — you always review before it's saved.

Optional — turn it on in Settings if you want points and store credit.

Task	How / where
Add a customer	Dashboard → Customers, or add one at the till from the customer picker.
Earn points	Attach a customer to a sale; points accrue at the rate you set in Settings.
Redeem points	At checkout, redeem the customer's points toward the total.
Store credit	Issue or spend store credit (e.g. from a refund) as a tender.

Refund whole sales or individual items, partially or in full.

Task	How / where
Find the sale	Checkout → Receipts (look up by short code), or open it from the sale's receipt.
Refund items	Pick the lines and quantities to return; the refundable amount is capped automatically.
Refund to credit	Optionally return the value as store credit instead of cash, when a customer is attached.

Owner/manager view of how the business is doing. Export anything to CSV.

Task	How / where
Sales overview	Dashboard → Reports: totals, trend and payment-method mix for a date range.
Top items & margin	See best sellers and gross margin by product.
Cashier performance	Sales by cashier, with shift variances.
Busiest hours	An hour-by-day heatmap to plan staffing.
Export	Every report and the sales list export to CSV.

Owners and managers control who can do what.

Task	How / where
Roles	Owner (full control), Manager (products, team, reports), Cashier (the till only).
PINs	Each staff member gets a 6-digit PIN to unlock the register quickly on a shared device.
Suspend	Temporarily block someone from the dashboard and till without deleting them — restore any time.
Multiple businesses	Staff who work at more than one business switch between tills from the top-bar switcher.

Plan who works when, track hours, and run pay — all in one place.

Task	How / where
Schedule	Dashboard → Schedule: build the weekly roster; saving it emails each person their shifts.
Time clock	Staff clock in/out by PIN on the till; owners/managers review and correct hours under Time clock.
Team Pay	Set a salary + cycle (monthly, weekly or daily) per person and mark them paid — each payment auto-posts a matching “Salaries” expense, so the books stay right.

See what you spend and your real profit — owner only.

Task	How / where
Log expenses	Dashboard → Expenses: record a cost, or snap a receipt and the AI drafts it for you to confirm.
Standing costs	Save fixed monthly bills (rent, internet) once, then post the whole month in one tap.
Real profit	Net profit = sales − expenses, for any date range.
Bills you owe	Track supplier bills (Biilasha) and what's still outstanding.

Ask your business's numbers in plain language — in Somali or English.

Task	How / where
Where	The floating button on every dashboard page, or Dashboard → AI Analyst.
Examples	“What were my top sellers last week?”, “How's this month vs last?”, “Which cashier sold the most today?”
Weekly review & advice	Ask “review my week” for a week-over-week summary plus the one or two things worth acting on.
Honest by design	It only reads your own business's reports — it can't run arbitrary queries or change anything, and it says so when it can't answer.

The till keeps selling when the internet drops — nothing is lost.

Task	How / where
Selling offline	Ring sales as normal; they're saved on the device and a chip shows how many are waiting to sync.
Syncing	When you're back online they sync automatically, with no duplicates. “Sync now” forces it.
Needs attention	If a queued sale is rejected on sync (e.g. an item sold out), a panel lets you retry or discard it.
Closing offline	You can't close a shift while sales are still waiting to sync, so the drawer count stays correct.